MURS260T3G Freezes During Calls How to Fix It

MURS260T3G Freezes During Calls – How to Fix It

If your MURS260T3G phone freezes during calls, it can be quite frustrating, but don't worry! There are several common causes behind this issue, and in this guide, we’ll walk you through troubleshooting steps to resolve the problem.

Possible Causes of the Freezing Issue

Software Glitch: A software bug or glitch is often the root cause of freezes. If the software hasn’t been updated in a while, or if there are conflicting apps running, the device can slow down or freeze.

Insufficient Storage: If the phone has limited storage space, it can lead to performance issues. When there’s not enough space for the system to operate efficiently, it may freeze, especially during resource-intensive tasks like making calls.

Overheating: The phone may be overheating, which can cause it to freeze during calls. This could happen due to heavy use, or if it's exposed to high temperatures, or the device's cooling mechanism is not functioning properly.

Network or Signal Issues: If your phone has a weak or fluctuating network signal, the call may be interrupted, causing the phone to freeze as it struggles to maintain the connection.

Faulty Apps or Background Processes: Apps running in the background or those that aren’t compatible with your device may cause the system to overload and freeze.

Steps to Fix the MURS260T3G Freezing During Calls

Follow these steps one by one to resolve the freezing issue on your MURS260T3G:

1. Restart the Phone What to do: Turn off the phone and wait for a few seconds before turning it back on. Why it helps: A simple restart can clear temporary software issues and stop unnecessary background processes, helping to resolve freezing. 2. Update the Software What to do: Go to your phone’s settings, find the "Software Update" section, and check for updates. If there’s a new update available, download and install it. Why it helps: Updates often fix bugs and improve the device's performance. An outdated version of software may be causing the phone to freeze. 3. Free Up Storage Space What to do: Check your phone’s storage in the settings. Delete unnecessary apps, old photos, videos, or any files that are taking up space. Why it helps: Lack of storage can cause the phone to struggle during calls or other tasks. Freeing up space can improve overall performance. 4. Check for Overheating What to do: If the phone feels warm, remove any cases and let it cool down. Avoid using the phone in hot environments, and ensure the vents are not blocked if your device has any cooling features. Why it helps: Overheating can cause the phone to freeze. Allowing it to cool down and keeping it in a temperature-friendly environment can prevent this. 5. Check Your Network Connection What to do: Ensure that you are in an area with a strong network signal. If possible, switch from 4G/5G to Wi-Fi or use a different network to see if the issue persists. Why it helps: A weak network signal can cause connectivity issues during calls. Switching networks or improving the signal can help reduce freezing. 6. Close Background Apps What to do: Open the task manager or recent apps screen and swipe away any apps that are running in the background. Why it helps: Too many apps running can overload the system, leading to freezing. Closing unused apps can free up resources for smooth call handling. 7. Factory Reset (Last Resort) What to do: If none of the above steps work, you may want to perform a factory reset. Go to Settings > System > Reset > Factory Reset. Be sure to back up your data before doing this. Why it helps: A factory reset will return the phone to its original state, eliminating any software-related issues causing the freezing. However, it will erase all your data, so back up first.

Conclusion

The MURS260T3G freezing during calls is typically caused by software glitches, insufficient storage, overheating, or network issues. By following the step-by-step guide above, you should be able to troubleshoot and resolve the problem. If none of the solutions work, consider contacting customer support or visiting a technician for further assistance.